Business help

You can create a business profile by signing up and following the listing setup steps. You'll be able to add your business details, services, location information, contact options, and profile content.

Yes. Businesses can create a basic listing on hiddenhubs for free. Optional visibility features may be available separately, but you do not need to pay to create a basic profile.

hiddenhubs is designed for local service-based businesses, including home-based, mobile, studio-based, and shop-based providers. It is especially suited to beauty, wellness, lifestyle, and local professional services.

No. hiddenhubs supports businesses that operate from home, mobile businesses that travel to customers, private studios, and traditional shopfronts.

Add clear business details, services, opening hours, service areas, contact options, images, and links such as your website or social media profiles. A complete profile helps customers understand what you offer and how to contact you.

Yes. You can update your business profile details from your dashboard whenever you need to keep your listing accurate and up to date.

Yes. You can add supported social links so customers can learn more about your work and contact you through the channels you choose to provide.

Yes. Adding clear, high-quality images helps customers understand your style, space, work, or services before contacting you.

Verification helps show customers that your business has completed an additional identity or business check. Verified businesses display a verified badge on their listing.

No. Verification is optional. You can create and manage a basic business listing without being verified.

Verification can help build trust with customers by showing that your business has completed an additional check. This can be especially useful for home-based, mobile, or newer businesses building local credibility.

You can start the verification process from your business dashboard. You may be asked to provide information that helps confirm your identity or business details.

Featured listings are businesses that have chosen to upgrade their visibility on hiddenhubs. Featured businesses may receive enhanced placement across discovery experiences to help more local customers find them.

No. Featured listings can increase visibility, but customer enquiries depend on many factors, including your services, location, profile quality, images, contact options, and customer demand.

Keep your profile complete and accurate, add clear images, list your services properly, choose relevant categories, keep contact details up to date, and make sure customers understand where and how you operate.

Customers can use the heart feature to save listings locally on their device. This is currently a lightweight feature, and we plan to improve saved and favourite experiences over time.

You can choose which contact options to display on your listing, such as phone, email, website, or social media links, depending on what you want customers to use.

Yes. hiddenhubs supports different location setups, including mobile, service-area, home-based, and private studio businesses. You should only display the location information you are comfortable sharing publicly.

Not currently. Customers contact businesses directly using the contact options shown on the listing.

Your listing visibility is based on the location and service information you provide. Keeping this information accurate helps hiddenhubs show your business in relevant discovery experiences.

You can manage your listing status from your dashboard. If you need additional help, contact support through the contact page.

Direct booking features are not currently available. Customers can contact your business directly through the contact options you provide.

If you need help with your profile, listing setup, verification, or visibility, contact the hiddenhubs team through the contact page.

hiddenhubs is available across Australia, with new businesses and communities continuing to grow over time.